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Customer Feedback – Review Trident Plumbing and Drain

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Customer Feedback – Review Trident Plumbing and Drain

At Trident Plumbing and Drain, our goal is 100% customer satisfaction. Customer reviews are important to us. They determine how we do business and how we improve business to better serve you. We really appreciate your feedback! Below are 2 links that can be used to rate your experience with us.

If you loved your experience, let us know by clicking the green thumbs up button.
If we have some room for improvement, please let us know what we can do better by clicking the red thumbs down button and please contact us directly for immediate assistance.

We Love Our Customers!

Landon replaced our toilet. He was really easy to work with and answered all our questions. He was friendly & professional. He left everything clean. We already have an appointment with him to replace the garbage disposal.

Sarah Gunderson

Landon was awesome. He was professional and friendly. He explained all of our options. Landon was on time and thorough. I would definitely recommend Trident Plumbing to everyone. professional of our options. He was on time and friendly. I would definitely recommend Trident plumbing and Landon to everyone

Carol Cussac

Landon dug up and repaired an outdoor pipe leak from our water main, which involved digging a hole in frozen ground with snow outside. Excellent quality work, explained everything clearly, and helped identify issues with our water pressure to avoid leaks in the future. He even moved around other work so he could make ours a priority, as we hadn't had water for two weeks. Extremely satisfied and will definitely use Trident again.

Kyle Willett

Great experience! Devon fixed a hammering in our pipes we’d been living with for too long. He investigated all through the house, and then found that we needed a piece replaced in our shower handle. Once he found the issue he fixed it in 10 minutes. I’ve used Trident twice now, and had great experiences both times. I had Landon before who was also awesome. Can’t recommend this company enough, they’re honest and reliable.

Cory Barker

I converted from a well to PUD water, during the initial pressure test we had a pin hole leak inside the house. Landon came out, he removed the pipe and installed a new section of pipe. I can't thank him enough. Vanessa M

Vanessa McCormick

We have an older home and we’ve had Landon out 4 times now for various copper pipe repairs as well as a toilet replacement, well house pipe repair, and a water heater mixing valve. They aren’t free, but they respond and communicate well. They’ll be our “go-to” for as long as they’re around. Great service & solid people.

Davy Manning

I love these guys, they always know how to fix everything, they are professional, friendly and even clean up before they leave. ❤

Sue Yeck

I called three different companies to request a bid on moving plumbing in our kitchen and moving our water heater into our garage from inside our home. I...

Lauren L.

Devon at Trident is THE BEST!!!!! I had been living with mysterious sewer smell inside my house for 8 months. I had multiple septic and plumbers come out and after the most basic look around, they would make very expensive recommendations or have no idea at all. The septic folks came and pumped twice and recommended digging up all the pipes leading from the house to the tank and the plumbers talked to me for about 15 minutes, checked the sinks and crawl space and recommended a smoke test (with a price tag of over $1000). Now....Devon came with a stink detector and the first thing he did was go in the attic and then the crawl space (where he discovered a completely unrelated but dire leak and rot situation that needed to be replaced ASAP). He spent about an hour doing an incredibly thorough look around and then finally found that the previous owners had left a sewage pipe open in the attic. So anytime the shower or toilet was used, it resulted in a horrible smell that was just undetectable by anyone else. I am forever thankful for Devon and the folks at Trident. I will not be using any other plumbers. Ever. And neither should you!! The quality Trident offers compared to all those other franchise companies does not even compare. Thank goodness for top notch, small businesses out there. Thank you!

Stefanie Patel

We recently moved and found Trident Plumbing after we needed to have a few things done at the new house. From the first call they were extremely responsive, understanding, patient, and genuinely nice and accommodating. The office staff is always courteous, and the plumber they sent out, Landon, has been beyond helpful. Landon has been out numerous times now to install a closet flange and new toilet, replace / install a dishwasher, clean out and jet our sink drain lines, replace our broken airgap, and install drain lines for our hot water heater / boiler. His work is always exceptional and he is always very professional and nice. He has gone out of his way to help us find parts and tools that we needed for our sink. We would highly recommend Trident Plumbing.

Adam Kotschi